Legal

Privacy Policy

Last updated: January 1, 2024

EDM Restoration values the privacy of clients who contact us regarding water damage emergencies and related services.

Information Collection

We collect contact details and property descriptions only when customers request expert consultation for water damage assessment.

Use of Information

Details provided help schedule responsive service calls and prepare accurate estimates using technical evaluation methods.

Data Security

All client records are stored in secure systems to protect sensitive information about water damage incidents and insurance claims.

Third-Party Sharing

Information is shared only with certified subcontractors or insurers when necessary for completing code-compliant restoration work.

Cookies and Tracking

Our site uses basic analytics to improve navigation for visitors seeking water damage solutions and service availability.

Data Retention

Records are kept for the duration required by local regulations governing construction and restoration documentation.

User Rights

Clients may request access or deletion of their personal data by contacting our attentive administrative team directly.

Policy Updates

Changes to this policy will be posted on our website with the revised date clearly displayed for ongoing transparency.

Call by 1:30pm for Same-Day Service or Priority Scheduling (408) 790-1937